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Getting Started

How can I avoid roaming charges when using an eSIM?
Configure your smartphone settings to prevent unexpected fees from your primary carrier while traveling with a GitSim eSIM for data.
How do I check if my iOS device supports eSIM?
Complete guide to verify eSIM compatibility on iPhone and iPad
How do I delete or deactivate an eSIM on my iOS device?
Remove or temporarily disable an eSIM on iPhone or iPad
eSIM Compatible Devices
Find out if your smartphone, tablet, or laptop supports eSIM technology for GitSim plans.
I installed my eSIM but I can't connect to the internet
Common reasons and troubleshooting steps if your eSIM is installed but you have no internet access.
How do I install an eSIM on my Google Pixel device?
Step-by-step instructions for adding an eSIM on Pixel phones (Pixel 3 and newer)
How do I install an eSIM on a Huawei device?
Step-by-step guide to install and activate eSIM on compatible Huawei smartphones using QR code or manual settings
How can I install an eSIM on my iOS device (iPhone/iPad)?
Step-by-step guide for iPhone and iPad eSIM installation
How do I install an eSIM on my Samsung Galaxy device?
Step-by-step instructions for installing an eSIM on Samsung Galaxy phones (One UI)
Can I use a personal hotspot with my eSIM?
Configure hotspot tethering and APN settings on iOS and Android devices using your eSIM plan
How to scan my eSIM QR code?
Troubleshooting tips for QR code scanning and step-by-step instructions for manually installing your GitSim eSIM on iOS and Android.
What is an eSIM?
Understanding the digital SIM card technology for seamless connectivity.