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Data Bundles and eSIMs

Why can't I access some apps or websites with my eSIM?
Learn about common reasons why certain online services might restrict access when you're using your GitSim eSIM data.
How do data allowances and validity periods work for my esim?
Understand how your data package is allocated and how long it lasts for your GitSim eSIM.
How to buy a bundle?
A step-by-step guide to purchasing a data bundle on GitSim.
How can I check my data usage?
Monitor your remaining data allowance for active eSIMs and bundles through your GitSim account dashboard.
Can I use 5G with my GitSim eSIM?
Find out about 5G network access with your eSIM, including device compatibility, coverage, and what to do if it's not working.
Can I use one eSIM on several phones?
Learn about installing a GitSim eSIM on different devices
How much data do I need?
A guide to help you estimate your eSIM data needs for your travels.
How do I see which eSIM is using data and switch it?
Identify and change the active eSIM for mobile data usage on your iPhone, iPad, or Android device.
How many eSIMs can I use on my device at the same time?
Understand the difference between storing multiple eSIM profiles and having multiple eSIMs active simultaneously on iPhones, Samsung Galaxy, Google Pixel, and other Android devices.
Can I reinstall my eSIM?
Find out why eSIMs are typically not reinstallable and explore alternatives like temporarily disabling your plan or topping up.
How do I save data on my iOS device?
Learn how to manage and reduce your mobile data consumption on your iPhone, especially when using an eSIM.
How do I set a data limit on my Android device?
Manage your mobile data usage and avoid overages by setting data limits and warnings on your Android phone.
Can I still use my primary phone number with an eSIM?
Learn how your device handles calls and texts on your regular number when a data eSIM is active.